Last updated: April 2026
Not satisfied? Full refund within 14 days of purchase. No questions asked.
Email billing@nexguard.sh with your account email and order ID. Refunds are processed within 5 business days via the original payment method through Paddle.
Subscriptions are non-refundable after the 14-day window. You can cancel anytime to stop future charges. Service continues until the end of the current billing period.
Custom and Enterprise plans follow the same 14-day refund policy unless otherwise stated in your service agreement. Contact billing@nexguard.sh for details.